Last updated: October 2025
This Privacy Policy explains how Buy & Stamp (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you use our website, mobile applications, and related services (collectively, the “Platform”). By using our Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect information to provide a better experience for both Customers and Merchants using the Buy & Stamp platform.
1.1 Information You Provide
- Account Information: Name, phone number, email, and password when you sign up.
- Business Information (for Merchants): Business name, contact details, address, registration documents, VAT/PAN details, and bank account information for payouts.
- Transaction Data: Gift card purchases, loyalty redemptions, and related payment details.
- Communications: Emails, chat messages, or feedback you send to us or participating Merchants.
1.2 Information We Collect Automatically
- Usage Data: Pages visited, app interactions, referral URLs, and time spent on the Platform.
- Device Data: Browser type, operating system, IP address, and device identifiers.
- Analytics Data: Aggregated statistics collected via tools such as Google Analytics, PostHog, or similar analytics platforms to improve performance and user experience.
2. How We Use Your Information
We use your personal information only for legitimate business purposes, including to:
- Provide, operate, and improve the Buy & Stamp Platform.
- Facilitate purchases, loyalty tracking, and redemptions.
- Communicate with you about your account, purchases, or promotions.
- Process payments and payouts to Merchants.
- Analyze usage trends to enhance platform reliability and performance.
- Prevent fraudulent or unauthorized activities.
- Comply with applicable laws and financial reporting obligations.
3. Sharing of Information
We respect your privacy and only share your data where necessary:
- With Merchants: To fulfill your transactions, redemptions, or support inquiries.
- With Service Providers: For payment processing, analytics, email delivery, and hosting services.
- With Legal Authorities: When required by law, court order, or to protect our rights and property.
- With Consent: If you explicitly agree to data sharing beyond what’s necessary for service delivery.
We never sell or rent your personal data to third parties for marketing purposes.
4. Cookies and Tracking
Our Platform uses cookies and similar tracking technologies to:
- Keep you signed in.
- Remember preferences and session settings.
- Measure site performance and analytics.
You can control or delete cookies through your browser settings. However, disabling cookies may affect some features of our Platform.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes.
When information is no longer needed, it is securely deleted or anonymized.
6. Data Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure hosting, and restricted access to sensitive data.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access and review the data we hold about you.
- Request correction or deletion of inaccurate or outdated information.
- Withdraw consent for data processing (where applicable).
- Request data portability for information you’ve provided.
To exercise these rights, contact us at [[email protected]]. We may require verification before processing such requests.
8. Communication Preferences
By using our Platform, you consent to receiving transactional and promotional communications via email, SMS, or WhatsApp.
You can unsubscribe from promotional messages at any time, though transactional notifications (e.g., order confirmations, redemptions) will still be sent as required for service delivery.
9. Data Transfers
Your data may be stored or processed on servers located outside your home country (including secure servers in the United States or other jurisdictions). We ensure appropriate safeguards for such transfers in compliance with applicable data protection laws.
10. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us information, please contact us for immediate deletion.
11. Business Changes
In the event of a merger, acquisition, or restructuring, your information may be transferred as part of the business assets. Any new entity will continue to honor this Privacy Policy.
12. Updates to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date and, where required, notify you through email or the Platform. Continued use of our services after an update constitutes acceptance of the revised Policy.
13. Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy, please contact:
Buy & Stamp
Email: [[email protected]]
Website: https://buynstamp.com